Wholesale Terms & Conditions

ORDERING

Online orders can be made on our WHOLESALE page through FAIRE. Office orders can be placed by emailing or calling us. All customers must have a tax certificate to operate as a retailer, wholesaler or manufacturer. If needed, please email or call us for product information.

MINIMUM ORDER

Opening Minimum Order is US $500. Quantity minimums apply for each item and need to be ordered as such.

SHIPPING

Orders ship within 3-5 days from order date, depending on product availability. Orders ship via USPS from Virginia, USA.

PAYMENT

Online orders through our FAIRE link have access to net 60 terms for brick and mortar stores. All in-house orders through our office must be paid for upfront prior to shipping. We accept payments by check, money order, PayPal or credit card (VISA or Mastercard). Credit cards will be processed at time of shipment. Returned checks are subject to a $20 fee. Orders paid by check will only ship once the check is cleared.

BACK ORDERS

Items not available at time of shipment will be placed on backorder. Backorders are automatically added to subsequent orders before shipping, or shipped when available. Please notify us if you have specific backorder policies and we will happily work with you accordingly.

RETURNS

We only accept returns on defective merchandise. Claims must be made within 7 business days of receipt of your shipment. As Miss Rose Sister Violet products are all handcrafted there will be some slight variations in colour, texture and finish, as well as slight irregularities. These are not considered flaws or defects.